Patients who reported that they "Always" received bathroom help as soon as they wanted
Provider
65%
State
63%
Nation
67%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted
Provider
13%
State
13%
Nation
11%
Patients who reported that they "Usually" received bathroom help as soon as they wanted
Provider
22%
State
24%
Nation
22%
Patients who reported that they "Always" received help after using the call button as soon as they wanted
Provider
60%
State
61%
Nation
65%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted
Provider
12%
State
11%
Nation
10%
Patients who reported that they "Usually" received help after using the call button as soon as they wanted
Provider
28%
State
28%
Nation
25%
Patients who reported that their room and bathroom were "Always" clean
Provider
74%
State
67%
Nation
73%
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean
Provider
9%
State
13%
Nation
9%
Patients who reported that their room and bathroom were "Usually" clean
Provider
17%
State
20%
Nation
18%
Patients who reported that their nurses "Always" communicated well
Provider
78%
State
79%
Nation
79%
Patients who reported that their nurses "Sometimes" or "Never" communicated well
Provider
5%
State
5%
Nation
5%
Patients who reported that their nurses "Usually" communicated well
Provider
17%
State
16%
Nation
16%
Patients who reported that their doctors "Always" communicated well
Provider
80%
State
81%
Nation
80%
Patients who reported that their doctors "Sometimes" or "Never" communicated well
Provider
4%
State
5%
Nation
5%
Patients who reported that their doctors "Usually" communicated well
Provider
16%
State
14%
Nation
15%
Patients who reported that they "Always" received help as soon as they wanted
Provider
62%
State
62%
Nation
66%
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted
Provider
12%
State
12%
Nation
10%
Patients who reported that they "Usually" received help as soon as they wanted
Provider
26%
State
26%
Nation
24%
Patients who reported that their pain was "Always" well controlled
Provider
N/A
State
72%
Nation
71%
Patients who reported that their pain was "Sometimes" or "Never" well controlled
Provider
N/A
State
7%
Nation
7%
Patients who reported that their pain was "Usually" well controlled
Provider
N/A
State
21%
Nation
22%
Patients who reported that staff "Always" explained about medicines before giving it to them
Provider
58%
State
61%
Nation
62%
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them
Provider
21%
State
21%
Nation
20%
Patients who reported that staff "Usually" explained about medicines before giving it to them
Provider
21%
State
18%
Nation
18%
Patients who reported that NO, they were not given information about what to do during their recovery at home
Provider
12%
State
15%
Nation
14%
Patients who reported that YES, they were given information about what to do during their recovery at home
Provider
88%
State
85%
Nation
86%
Patients who "Agree" they understood their care when they left the hospital
Provider
41%
State
44%
Nation
42%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital
Provider
5%
State
6%
Nation
6%
Patients who "Strongly Agree" they understood their care when they left the hospital
Provider
54%
State
50%
Nation
52%
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital
Provider
37%
State
36%
Nation
37%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital
Provider
5%
State
6%
Nation
5%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
Provider
58%
State
58%
Nation
58%
Patients who "Agree" that the staff took my preferences into account when determining my health care needs
Provider
42%
State
49%
Nation
48%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs
Provider
6%
State
7%
Nation
7%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
Provider
52%
State
44%
Nation
45%
Patients who "Agree" that they understood their responsiblities in managing their health
Provider
42%
State
45%
Nation
44%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health
Provider
5%
State
6%
Nation
5%
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
Provider
53%
State
49%
Nation
51%
Patients who reported that NO, they did not discuss whether they would need help after discharge
Provider
14%
State
17%
Nation
16%
Patients who reported that YES, they did discuss whether they would need help after discharge
Provider
86%
State
83%
Nation
84%
Patients who reported that their doctors "Always" explained things in a way they could understand
Provider
74%
State
76%
Nation
75%
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand
Provider
6%
State
6%
Nation
6%
Patients who reported that their doctors "Usually" explained things in a way they could understand
Provider
20%
State
18%
Nation
19%
Patients who reported that their doctors "Always" listened carefully to them
Provider
79%
State
79%
Nation
78%
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them
Provider
5%
State
5%
Nation
6%
Patients who reported that their doctors "Usually" listened carefully to them
Provider
16%
State
16%
Nation
16%
Patients who reported that their doctors "Always" treated them with courtesy and respect
Provider
86%
State
86%
Nation
86%
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect
Provider
2%
State
3%
Nation
4%
Patients who reported that their doctors "Usually" treated them with courtesy and respect
Provider
12%
State
11%
Nation
10%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
Provider
6%
State
10%
Nation
9%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
Provider
17%
State
21%
Nation
20%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
Provider
77%
State
69%
Nation
71%
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
Provider
74%
State
75%
Nation
75%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for
Provider
9%
State
10%
Nation
10%
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.
Provider
17%
State
15%
Nation
15%
Patients who reported that their nurses "Always" explained things in a way they could understand
Provider
73%
State
75%
Nation
75%
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand
Provider
7%
State
6%
Nation
6%
Patients who reported that their nurses "Usually" explained things in a way they could understand
Provider
20%
State
19%
Nation
19%
Patients who reported that their nurses "Always" listened carefully to them
Provider
77%
State
76%
Nation
76%
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them
Provider
5%
State
6%
Nation
5%
Patients who reported that their nurses "Usually" listened carefully to them
Provider
18%
State
18%
Nation
19%
Patients who reported that their nurses "Always" treated them with courtesy and respect
Provider
85%
State
85%
Nation
86%
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect
Provider
3%
State
4%
Nation
3%
Patients who reported that their nurses "Usually" treated them with courtesy and respect
Provider
12%
State
11%
Nation
11%
Patients who reported that the area around their room was "Always" quiet at night
Provider
67%
State
63%
Nation
62%
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night
Provider
7%
State
9%
Nation
10%
Patients who reported that the area around their room was "Usually" quiet at night
Provider
26%
State
28%
Nation
28%
Patients who reported NO, they would probably not or definitely not recommend the hospital
Provider
4%
State
7%
Nation
6%
Patients who reported YES, they would definitely recommend the hospital
Provider
81%
State
67%
Nation
69%
Patients who reported YES, they would probably recommend the hospital
Provider
15%
State
26%
Nation
25%
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
Provider
41%
State
47%
Nation
48%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects
Provider
32%
State
33%
Nation
30%
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects
Provider
27%
State
20%
Nation
22%
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge
Provider
10%
State
13%
Nation
13%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
Provider
90%
State
87%
Nation
87%
N/A Data not available.
